Shipping & Returns

Free standard shipping on every order, anywhere in the United States. Thirty days to change your mind.

Shipping

We ship within the United States only. Standard shipping is free on every order — no minimum, no thresholds.

United States

We currently ship to US addresses only.

7–14 days

Your order arrives 7 to 14 days after you order.

Always free

Standard shipping is free on every order.

All orders include tracking information sent to your email once shipped.

Returns

We want you to love your purchase. If something isn't right, we accept returns within 30 days of delivery.

Damaged, defective or wrong item

Email us a photo at support@snugwellhome.com within 30 days of delivery and we'll send a free replacement or issue a full refund — whichever you prefer. You don't need to send the item back.

Changed your mind

Contact us first — returns must be approved before you send anything back
Items must be unused and in their original condition and packaging
Return shipping is paid by the customer
Sale items are final sale and cannot be returned

Once your return is approved, we'll email you the return address.

Holiday returns

Orders placed between November 1 and December 24 can be returned until January 31.

Refunds are issued within 5–7 business days of us receiving your return.

Exchanges

Damaged, defective or wrong item

Exchanges are free. Email us a photo within 30 days of delivery and we'll send a replacement at no cost to you.

Want a different size or colour

Change-of-mind exchanges follow the same rules as returns: contact us first for approval, items must be unused and in their original packaging, and return shipping is paid by the customer.

Still have a question?

Tell us what you need and we'll get back to you. Or email us directly at support@snugwellhome.com.